Balancing act - Harvard - Business school personal statement help course
The automotive industry is under duress. Company executives are cutting healthcare benefits, freezing pensions, and laying off workers. While corporations have responsibilities toward their stakeholders, how does an executive balance between his employees and shareholders? As I continue my career in the automotive business, I will undoubtedly face the ethical issues of balancing between profits and people.
During the Explorer launch, I experienced one such issue. On the chassis assembly line, Ted, an operator, complained that his hands were becoming numb from trying to insert a part. The engineer’s solution was to revise the attachment, but it would cost $70,000 to retool the part. Typically, the finance department would reject the issue because the measured insertion effort was within the UAW contract. But contract or no, it seemed wrong to cause an employee to damage himself. So, I tried Ted’s job for thirty minutes. I picked up the part, walked six feet toward the assembly line, and pushed the part into the frame. The first dozen were effortless. I noticed, however, that the repetitive motion strained the wrist. I wanted to fix the issue, but approving an expensive change when Ford is not liable is a hard sell to management. Rather than approving or rejecting the costly solution outright, I brainstormed with the engineer and explored alternatives. Two days later, we came up with a cost-efficient way of lubricating the attachment for easier insertion.
The material costs less than $20,000, and I convinced the finance management to accept. Ted was extremely appreciative: he gave me a bear hug.
To continue developing my competencies, I will observe how Rick Wagoner, Lee Iacocca, and other executives balance profitability with employees. I will then discuss their rationales with renowned professors such as Malcolm Salter, who has done extensive research in the automotive industry. Harvard professors will help me understand each situation’s intricacies and in turn cultivate my decision-making process.
Additionally, I will continue to interact with Detroit Executive Service Corps volunteers, most of whom are retired automotive executives. Similar to Harvard’s Leadership and Values Initiative Speaker Series, I will learn from these leaders’ experiences and see what competencies have been practiced, and which have worked and which have not.
Finally, I will continue to go to the front line so I can assess each issue effectively. Then, armed with the academic training and practices from courses such as The Moral Leader, I am confident that I will be able to approach and resolve challenging ethical issues.
Analysis
Much of Paul’s success lies in his ability to clearly address each component of the question presented. He clearly describes the challenges he anticipates, offers a compelling ethical dilemma that helped shape this view, and spends roughly one-third of his essay describing his development plan. Throughout the essay, Paul keeps his discussion grounded in specifics related to his prior experiences and future goals rather than offering generic philosophies. Furthermore, by weaving in personal anecdotes such as jumping onto the line and receiving a bear hug from the line worker, Paul adds life to the page, engenders credibility, and reveals new elements of his personality such as his determination, persistence, and empathy.
This essay also provides an example of someone clearly capable of identifying, analyzing, and resolving an ethical issue in the face of significant political obstacles. Paul not only identifies an ethical dilemma but also considers thoroughly the implications and consequences of different plans of action. Given the limited liability and cost-containment pressures facing his employer, Paul knows that a simple argument of the principles and an expensive retooling effort are not likely to be successful. Recognizing this obstacle, Paul engages his colleagues to devise a more pragmatic solution that was able to survive a bureaucratic review due to its lower cost. By developing a clear understanding of the problem, brainstorming various solutions, and analyzing likely consequences, Paul dramatically improves his chances of achieving his goals. Altogether, Paul’s essay paints a picture of a likeable, dynamic, and pragmatic individual with significant initiative and leadership ability. Moreover, Paul demonstrates that a specific, in-depth example can powerfully convey an applicant’s leadership style and personal ethical framework for approaching controversial issues.
From 65 Successful Harvard Business School Application Essays edited by the Staff of the Harvard Crimson. Copyright (c) 2009 by the authors and reprinted by permission of St. Martin's Publishing Group